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2026

6 posts in 2026.

archive

August

  1. QA14 min read

    You can't test email against a spec

    Email is a federated protocol with decades of implementations behind it and an adversary working the gaps on purpose, so the set of things your product has to handle is discovered rather than designed. How we run QA at Mailprotector without a QA department.

    Ben Hathaway·Chief Technology Officer

July

  1. Releases10 min read

    Deployment Control: deploy today, roll out at your pace

    The engineering story behind Shield's Deployment Control release: how deployment and rollout became separate steps, how health checks gate enablement, and the routing redesign that removed DNS from the process.

    Ben Hathaway·Chief Technology Officer
  2. Shield11 min read

    The evolution of Shield's mail flow architecture

    Three versions of Shield's mail flow architecture, from a blunt MX record to a design that hands the last mile back to Microsoft, and what changed each time along the way.

    Christian Maddox·Senior Software Engineer
  3. Phishing8 min read

    If phishing simulations work, why do they need a mandate?

    Phishing simulations produce compliance artifacts, and that's why they persist even though they don't protect users. The technical case for moving the trust decision off the content an attacker controls.

    Ben Hathaway·Chief Technology Officer

June

  1. SMTP3 min read

    HELO, world!

    Why an email security company is starting an engineering blog, and what we plan to put here.

    Ben Hathaway·Chief Technology Officer